Accessibility Solutions
18 million+
Over 18 million UK adults have deafness or hearing loss.
More
than half
More than half the population aged 55+ have hearing loss.
150,000+
Over 150,000 people use BSL in the UK, and for an estimated 87,000 Deaf people, it's their first or preferred language.
Deafness
Deafness and hearing loss vary, from mild to profound. People with hearing loss use a wide range of communication methods.
Accessibility unlocks opportunity
Accessibility isn’t an extra - it’s an investment in equity.
Accessibility delivers the greatest impact when it’s built in
from the beginning, not added as an afterthought.
When we design inclusively, everyone benefits - not just Deaf, Deafblind and Hard of Hearing people.
Accessibility should be seen as a necessary investment
and responsibility, rather than a box‑ticking exercise.
Shaped by lived experience, our expert team combines professional expertise with practical, first‑hand
guidance to help businesses embed accessibility, meet compliance responsibilities, and lead by example.
If you’re unsure where to start, we offer an initial consultation and no‑obligation quote to help you take the first step with confidence. Get in touch today.
What can be made accessible?
Our team can support with a wide range of Accessibility Solutions for:
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Documents: Policies, reports, forms, and informational leaflets.
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Presentations and Materials: Presentations for conferences, meetings, and training sessions. General educational and training materials and resources.
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Social media: BSL-translated content: Announcements, event promotion,
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Press Releases: Press releases and media statements.
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And more, tailored to your organisation's requirements.
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Events e.g. Training/Conferences/Festivals: Venue accessibility audits, live captioning/subtitles, BSL Interpreters and other communication support, Deaf Awareness Training for staff/volunteers and more.
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Websites: BSL translations of key website content, accessible BSL customer support platform.
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Videos and campaigns: Promotional videos, guides, training videos, surveys/questionnaires, internal communications, public announcements and information (health, safety, community), alerts, and campaigns.
Benefits:
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Increased accessibility
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Enhanced communication
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Wider audience reach
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Compliance with Accessibility Standards (e.g., Equality Act 2010, BSL Act 2022, Accessible Information Standard)
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Improved brand reputation
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Stronger online presence
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Boosted engagement
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Demonstrates commitment
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Greater inclusivity
2026
The British Sign Language (BSL) Act 2022 was passed, officially recognising BSL as a language in England, Scotland, and Wales.
2022
The British Sign Language (BSL) Act 2022 was passed, officially recognising BSL as a language in England, Scotland, and Wales.
2010
The Equality Act 2010 protects disabled people from discrimination, ensuring equal rights and opportunities across the UK.
2003
British Sign Language (BSL) was recognised as a language by the UK Government on 18 March 2003.
Deaf Awareness Training
Equip your team with the knowledge and skills to confidently interact with Deaf and Hard of Hearing people.
AD 360 Customer Service Platform
Open new doors to a wider customer base and deliver an unparalleled customer experience with AD 360, a direct British Sign Language (BSL) online customer support video calling platform.
Enable seamless communication via secure video with BSL customer service agents, ensuring your customer support platform is fully accessible to Deaf BSL users.
Accessibility Consultation
If you’re unsure where to start, we offer an initial consultation with our expert team. We'll review potential solutions and help you take the first step with confidence.
Get in touch today.
Get in touch
Please complete the enquiry form below.
Get Involved
Meet the team
Christopher Sergent
Commercial Executive
Martin Anderson
Head of Accessibility
Tanvir Ahmed
Hubs Operations and Training Manager
Aaron Ockenden
Customer Services Adviser
Hanisha Sandhu
Operations Administrator
Chaz Hampton II
BSL Tutor (Cymru/Wales)
Claire Sanders
BSL Tutor (Cymru/Wales)
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